Refund Policy

Refund Policy

At Auroraz Jewels, each piece is crafted with exceptional care and attention to detail. Due to the nature of our handmade jewelry, all sales are final. Unfortunately, we do not accept returns, refunds, or exchanges.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

• The item is defective or damaged
• You received the wrong item

We will assess the issue and take appropriate action. Kindly email us within 3 days of receiving your order by emailing us at info@aurorazjewels.com with your order number and clear photos of the issue.